DUXIANA West Hollywood at 8817 Beverly Boulevard, in Los Angeles

About DUXIANA West Hollywood

The DUXIANA West Hollywood is a US national Home goods company located in Los Angeles, California. To figure out why customers choose DUXIANA West Hollywood and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of DUXIANA West Hollywood by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of DUXIANA West Hollywood

• Address: 8817 Beverly Boulevard, Los Angeles, CA 90048
• Website: duxiana.com
• Phone: +1 310-271-3960
• Types: Home goods  

Reviews

• 1

  Poodlgrl

  Posted Mar, 19 2019
  Similar experience to others. Just bought a $5,000 custom bed. They sold me a cover for the mattress at almost $500. Bought at the close of business, returned the next morning to return it and they demanded a 3% "restocking fee," for a packaged item that had been taken off the shelf. Clearly, there was nothing to "restock." The employee, Isadora, pointed out that it amounted to only about $20. I then said that if that was the case, Dux could absorb the "loss." She then complained I create problems when I come into the store (I have no idea of what she's talking about). I pointed out that I had recently purchased a custom $5000 mattress, that in the last year I bought a new $1700 topper for another mattress, and that between myself and other family members, we have SEVEN Dux beds, but since that was her belief, I wouldn't bother them again with my business. She then tried to say that wasn't what she meant. To ruin long-term goodwill over $20 is absurd. This merchant needs to learn about customer service.
  
  Finally, I agree, the "hype," is overrated. My custom bed is lovely, but far different from the other beds which are not nearly as comfortable even though they're supposedly the same model. Tremendous product variability, next to no customer support for a very expensive item and prickly staff at West Hollywood add up to a poor choice.

Photos of DUXIANA West Hollywood

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